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Survey Rates A.S.I.G. First in Reputation, Quality and Value

October 01, 1999

Greenville SC – Ranger Aerospace Corporation, a leading acquirer in the ongoing consolidation of the commercial aviation services industry, today announced the results of a recently conducted brand awareness and quality recognition “blind” survey of airline service companies. Of the eleven (11) major aviation companies named in the survey, Ranger’s subsidiary Aircraft Service International Group (ASIG) was rated tops in reputation and in the balance of quality and value of the services it provides, especially in North America. ASIG also placed in the top half of companies for name familiarity. The charts included at the end of this release illustrate ASIG’s rankings in the survey.

AVITAS, Inc. an international aviation consulting firm, was commissioned by Ranger Aerospace to conduct the survey and assess ASIG’s brand perception in both North America and Europe. The survey polled 700 airline industry executives, leaders and experts throughout North America and Europe and had a 95% confidence interval with an overall 6% margin of error, according to the expert, independent statistical analysis. Dr. George Watts, Ranger’s Executive Vice President commented “This survey confirms that ASIG is on track in terms of its quality, training, and safety initiatives. We will continue our focus on quality; reinvestment in equipment and human resources; innovative workforce initiatives; and expanding our market share in the US and abroad. We care what ASIG’s airline customers think about the company; it’s good to validate that we’re on the right track with these investments.”

Ranger is a privately held investment and management company with large financial institutions, venture capital entities, and management as shareholders. Ranger and its subsidiaries operate with 3,900 employees at 56 airports in North America and Europe. Ranger and its shareholders add value via seasoned veterans who are highly experienced in aviation services, aerospace, engineering, finance, marketing, TQM, leveraged buyouts, organizational development, post-merger integrations, and turnarounds. Ranger builds Total Quality programs and ISO-9000 initiatives, creates workforce initiatives aimed at productivity improvements, re-invests heavily in capital equipment upgrades and aggressive marketing & customer service programs, and provides positive leadership for its operating companies. Ranger owns Aircraft Service International Group, Inc., ASII, ASL Limited (UK), Dispatch Services, Inc., Elsinore Aviation Services, Florida Aviation Fueling Corp., Freeport Flight Services Ltd., 50% of SkyTanking GmbH (Germany), and operates LAX-FUEL (largest airport fuel consortium in the world). ASIG also has joint ventures with ESSO, Shell, and Oiltanking Corporation.